Comments to the World Bank’s Grievance Redress Service

On July 1st, Accountability Counsel and 8 partner organizations submitted a comment letter to the World Bank’s Grievance Redress Service (GRS). The comment urges the World Bank to ensure that the GRS is predictable, transparent, and accessible. In particular, our comments on the GRS Draft Operating Procedures request that the GRS make its role and functions clear. The full comment letter is available to read here.